How to present Customer Service on a resume

Posted by Shepparton Resume on 27 Nov 2024

When applying for a customer service job, it is essential to showcase your relevant expertise and experiences on your resume. A well-written resume will make a big difference in getting the job you’ve always wanted. The team at Shepparton Resume, we specialize in providing resume writing services to assist you in standing out the competition. In this article, we’ll give you tips on how to write about the level of customer service in your resume.

  1. Utilize action verbs when discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in your work with customers and achieved the desired results.
  2. Incorporate specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of using the phrase "worked in customer service," write "managed the customer service representatives and handled customer complaints."
  3. Provide metrics: Include relevant metrics such as customer satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
  4. Tailor your resume: Tailor your resume according to the job you’re applying for. Highlight the experience and skills which are relevant to the position.
  5. Proofread and seek professional help Make sure you proofread your resume prior to submitting it to ensure that it is error-free. If you need assistance you can seek help from a professional at Shepparton Resume.

With these suggestions that you will be able to craft a customer service resume that effectively highlights your relevant experiences and expertise. Keep in mind to tailor your resume to the job that you’re applying for and check it for errors before submitting it. Shepparton Resume can also assist you in creating an effective resume that highlights your strengths as well as your experience.

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How to present Customer Service on a resume

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